Privacy Policy

NetBet Privacy Policy

We are committed to protecting your personal data and ensuring a safe online experience.

What Personal Information May Be Collected

When you create an account or use our services, we may collect various types of information about you. This includes:

Your name
Password (hashed for security)
Device type and browser information
Location data
Login history
Interaction with website features

We use this data to provide our services, improve your experience, and ensure the overall performance of our platform.

Cookies and Tracking Technologies

Our site uses cookies and tracking technologies (like pixels) to collect usage analytics and behavioural data. These help us tailor content, enhance security, and optimize user interactions.

Cookie categories:

Essential cookies: for login functionality and essential features
Analytics cookies: for performance monitoring and improvement
Marketing cookies: to target promotions based on your interests

You can adjust cookie preferences or remove tracking technologies via browser settings. Learn more about managing cookies.

Communication Preferences

We respect your communication preferences and only contact you with essential updates, promotional offers, or technical notifications.

Contact methods:

In-app messages
Push notifications (when enabled on mobile devices)
Postal mail

Marketing Opt-ins

By opting in to promotional emails, you agree to receive marketing content from NetBet.

Data Storage and Retention

We adhere to best-practice data retention policies:

Personal data is stored for a period reasonably required to fulfill our contract
Analytics records are anonymised after 30 days
Marketing cookies expire based on browser settings (usually between 1-6 months)

For more information, please see our retention policy.

Account Access and Password Protection

We encourage strong passwords and two-factor authentication to protect your account

You should store passwords securely using a reputable password manager or keep sensitive data on file.

User Rights Regarding Personal Data

Update personal details within the app
Cancel marketing subscriptions at any time
Request permanent removal of account and all associated information