Acceptance of the Terms
By accessing, browsing or registering with our website or mobile application, you agree to be bound by these terms. If you do not accept these terms, please refrain from using the Platform.
Eligibility Requirements
You must meet certain eligibility requirements to use the Platform. These include:
Minimum Age Requirement
The minimum age requirement for using the Platform is 18 years old. If you are under 18, please do not use the Platform.
Geographic Restrictions
We may restrict access to the Platform based on your geographical location. We may also suspend or terminate your account if we suspect that you have provided incorrect information about your location.
Account Registration Rules
To create an account with us, you must provide accurate and complete information about yourself. You will be asked to provide your name, date of birth, address, contact details and other relevant information. If we suspect that the information you have provided is false or incomplete, we reserve the right to suspend or terminate your account.
One-Account-Per-User Policy
Each person can only open one account with us. We may restrict access to the Platform if we suspect that a user has multiple accounts.
Identity Verification and KYC
To prevent money laundering and other financial crimes, we require users to verify their identity through Know Your Customer procedures. This includes providing government-issued identification documents and proof of address.
Account Accuracy Obligations
You must ensure that the information provided about yourself is accurate and up-to-date at all times. If you notice any inaccuracies or errors, please update your account settings immediately.
Account Security Responsibilities
To maintain security on our Platform, we ask users to:
Restricted Behaviour and Prohibited Activities
We reserve the right to restrict or suspend your account if you engage in any of the following activities:
Multi-Accounting and Fraud Prevention
We use advanced security measures to prevent multi-accounting and fraud. These include monitoring user behavior, reviewing account transactions for suspicious activity and using machine learning algorithms to identify potential risks.
Bonus and Promotion Rules
Our bonuses and promotions are subject to certain terms and conditions, which can be found on our website or mobile application. We reserve the right to modify these rules at any time without notice.
Wagering and Gameplay Conditions
When playing on our Platform, you agree to the following terms:
Bonus Abuse Prevention
We reserve the right to modify, suspend or terminate our bonuses and promotions at any time without notice. We also have in place measures to prevent bonus abuse, including:
Deposits and Withdrawals
If you choose to deposit or withdraw funds from your account using our payment services, please be aware that these terms apply:
Verification Before Withdrawals
We require users to provide adequate identification and proof of address when requesting withdrawals. If we suspect that this information is false or incomplete, we may suspend or terminate the account.
Processing and Review Procedures
We use advanced risk management systems to review each withdrawal request and verify user identity. We also monitor transactions for suspicious activity and may freeze an account if necessary.
Responsible Gambling Expectations
As a responsible gaming operator, we encourage users to gamble responsibly:
Self-Exclusion and Account Restrictions
We offer players the opportunity to self-exclude themselves from our Platform for up to 6 months at a time. During this period, their account will be restricted and they will not receive marketing communications or promotional materials.
Game Fairness and RNG Systems
Our games use Random Number Generator systems to ensure fairness and randomness in gameplay outcomes. We have external auditors review our RNG algorithms periodically.
Technical Interruptions or Voided Gameplay
We reserve the right to cancel any bets, games or winnings if we experience a technical interruption due to circumstances outside of our control.
Suspension or Closure of Accounts
We may suspend or terminate accounts for various reasons including:
Intellectual Property and Platform Ownership
All intellectual property rights (including trademarks, trade names and copyrights) in connection with this site remain vested exclusively in the operator or its affiliates.
Limitation of Liability
We will not be liable to you for any indirect losses, special damages or consequential loss suffered by you due to a failure on our part. Our liability is limited to direct financial loss only (which shall have arisen within the last twelve months preceding this claim).
Modification of Terms
These terms can be modified at any time without notice.
Contact or Support Guidance
For information about how we collect and process data, please refer to our Privacy Policy. To get in touch with us regarding an issue you may have experienced while playing on our site or mobile app, contact support via online chat.
Applicable Licensing or Regulatory Oversight
Our website and services are regulated by the Malta Gaming Authority under license no. MGA/B2B/144/2005 issued for B2C remote gaming purposes on behalf of the operator.